The Green Edge will happily accept returns for items that are damaged, incorrect or do not match the description of what was ordered. The Green Edge must be contacted via firstname.lastname@example.org within 48 hours of receiving your goods, please note photo evidence may be requested. We will let you know what address to send your order back to, and goods must be posted within 7 days of order receipt.
If our courier deems a parcel undeliverable due to an error in your shipping address, a fee will be incurred upon the parcel being returned to us. Unfortunately we are unable to absorb this fee. In order to avoid any unexpected costs, please ensure that the shipping address you provide is complete and correct. When shipping to a business address, we recommend that you include the business name in your shipping details.